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Project Question

Frequently asked questions

A few quick answers to help you get started

Is this really anonymous

Yes. We do not ask for your name or contact details. If a question raises a safeguarding concern we will follow our policy to keep people safe.

How long does a reply take

Most replies are ready within a week. Some topics take longer. Your code will work whenever you return.

What if I lose my code

Speak to a team member. We may be able to help in person. For privacy we cannot share replies by phone or email.

Can I share my reply

Yes. Your reply is private to you. You can read it with a friend or show it to someone you trust.